ATCORE SystemsATCORE Systems SugarCRM Consulting

Quick Disposition Buttons in SugarCRM

When it comes to logging activities around sales calls, most sales people find it tedious. Instead of just making a sales call, leaving a voicemail or speaking with the customer and moving on, the sales person is asked to log each interaction. SugarCRM CTI integrations can ease this pain but for many it may not be in the budget. If a SugarCRM CTI integration is not feasible the only option is to optimize the application to make logging interactions easier.

Acumatica- Managing your Business

Our clients have a vast array of business needs, so I love how we partner with some very impressive companies to offer business solutions to our clients.  One of the companies we work with is Acumatica.

Acumatica offers a full line of Accounting ERP and business management software.

SugarCRM Wins Top Honors

It is not a real surprise to those of us who use SugarCRM, but the CRM industry is recognizing the innovation that is the core of SugarCRM philosophy.
“Clearly, the CRM market is continuing to evolve very quickly, and it continues to be shaped by this year’s CRM Market Leaders like SugarCRM.” David Myron, Editorial Director, CRM and Speech Technology magazines.

The Work-ation

Recently, I took some time to travel with my family. We went across the country to for some much needed family time. The great part is, I was able to combine this family time and still fulfill my commitments at the office. At Atcore Systems we are a Results Only Work Environment which allows me to continue to work anywhere as long as the work is done.

The Will Invest Line

We always look for reasons why one sale goes through and another sale doesn't. What is the trigger that will cause a person to commit to the sale every time? Is it value, did you skillfully get them so excited they had to buy, or is it something else?

The New Social Media-Is Google the Next Walmart?

Shortly after its launch, I was invited to Google+. I was excited to be part of the initial users of this new Social media adventure. I mean it was Google...so it has to be good.

The Buzz was so huge around it, I felt important to be asked to be part of the first testers. When I opened my account and started looking around I felt somewhat like Dorothy did when she landed in Oz. There were people there, but they all could hide from you and only come out when they wanted to. A few come out from time to time, but often times the streets are empty. At least for now,  I still go back and hang out on the busy streets of Facebook.

Enabling Self Accountability with SugarCRM Dashlets

If management and the salesperson have have the same SugarCRM dashboards, then weekly or even daily reviews are quick and the salesperson can more easily hold themselves accountable since they know what management is looking for.

Keeping Relationship in CRM

At first, glance CRM solutions are a wonderful tool that almost tempts you to automate many human tasks. After all, with additions of modules like Get Social TwitterPro, Insideview, Pardot, and others, you can get a good prospect profile.
Automating return e-mails and communications seems like the right thing to do. In some cases, it is but be careful.